Help
How does the sweepstakes work?
With every purchase you make, you get entered automatically to win our grand prize. Every dollar spent gives you one entry into the sweepstakes, increasing your chances to win. (see store policies for no purchase necessary option)
Are there times when I can get more than one entry per dollar spent?
Yes! We occasionally have multiplier events where each dollar spent can earn you multiple entries. Keep an eye on our promotions and announcements for these special opportunities.
Who is eligible to participate in the sweepstakes?
The sweepstakes is open only to residents of the 48 continental United States. Unfortunately, residents outside of these states cannot participate.
Why can only residents of the 48 continental United States participate?
Due to varying sweepstakes regulations and shipping constraints, we currently limit participation to residents of the 48 continental United States.
When is the grand prize winner announced?
The grand prize winner is announced within two weeks of the sweepstakes closing. Be sure to check our announcements on social media or sign up for our newsletter to stay updated.
How do I place an order?
Simply browse our catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order and get automatically entered to win.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placing them. Contact our customer service immediately if you need assistance with changes.
What payment methods do you accept?
We accept Visa, MasterCard, and Apple Pay. All transactions are encrypted for your security.
How long does shipping take?
Standard shipping takes 7-10 business days, while expedited shipping takes 3-5 business days. Shipping times may vary during holidays.
How much does shipping cost?
Shipping costs vary based on destination and package weight. You can view shipping charges at checkout before finalizing your order.
Do you ship internationally?
No we do not. We only ship currently to the 48 continental United States.
Can I return or exchange my purchase?
We do not accept returns or exchanges on any of our products. All sales are final. Please review your order carefully before finalizing your purchase.
How do I know if a product is in stock?
Product availability is displayed on each product page. Items out of stock will be marked as such.
I have more questions. How can I reach you?
You can contact us via email at help@deadbendoutfitters.com. We aim to respond within 48 hours.